Our aim is to present a balanced overview of supply chain conditions by paying as much attention to working people as we do to plants, processes and practices.
Truly understanding the sentiment of workers is a formidable challenge. Employees are often nervous and reluctant to express genuine views, coaching is a common issue, and attendance can be notoriously poor on announced audit days. We don’t profess to have all the answers to these difficult questions, but FWC has earned a reputation over the years for keeping CSR real and relevant by steadfastly staying the course with suppliers and workers to win their trust while accompanying them on the path to improvement. Sites that best respond to our pragmatic approach are invariably those that come to understand that good working conditions and a content workforce make for good business and happy customers.
Our ultimate goal – via site audits, supplier training, worker engagement initiatives, collaborative corrective action programs, etc. – is to help suppliers realize that the welfare of workers is key to healthy relationships with fair-minded international clients. It’s a simple concept in theory but one that, in practice, demands considerable patience, persuasion, staying power, and more than an occasional polite but persistent push in the right direction. When it comes to making real, positive and sustainable change from workshops to boardrooms, we have proven ourselves to be highly effective in some of the world’s most challenging cultures and countries.
Track records don’t always speak for themselves, however we are lucky enough to partner with clients who are happy to speak on our behalf. Just ask.
Founder and President
Having worked from the early 1980s in manufacturing and export sales in Asia and South America, the stark contrasts between employment conditions in developing nations and those in developed economies struck me early on in my career.
Whenever corporate social responsibility began to gather momentum some twenty years ago, my first involvement in factory audits and the global push for ILO compliance came in China, from the supplier side of the trading table. I was immediately motivated and gripped by the then new drive for universal best employment practices.
FWC is the result of an unerring desire to put production workers, people, at the heart of supply chain auditing. Our field teams will never leave a site until they genuinely understand, based on worker anecdotal evidence, what it’s like to actually work – day in and day out – at the facility under review. Their feedback is not only tremendously rewarding and insightful, but is also absolutely central to nurturing a process of sustainable positive change that addresses both human and business issues in a meaningful manner.
Today, FWC is active and operational in some of the world’s most testing markets and least regulated industries. We have, in our relatively short history, assembled a remarkably talented team of CSR professionals and formed lasting partnerships with prestigious international companies who share our values.